Adobe Enterprise Learn & Support

helpx.adobe.com/ca/enterprise.html

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Title Adobe Enterprise Learn & Support
Description Welcome to the Adobe Enterprise help and support community. Find documentation, links to tools, and information on the latest updates and known issues.
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Enterprise&TeamsLearn&SupportGetStartedUserGuideEnterpriseLearn&SupportSearchExploreyourAdminConsolecapabilitiesusingthecardsbelowandgetyourusersstartedwiththeirAdobeapps.Unsureabouttherightplanforyou?Compareandchooseamongthevariousbuyingprogramsorchangeyourcurrentplan.OverviewLearnthebasicsofAdminConsoleAdminGuideHowtouseLearntomanageusers,apps,andservicesLearntoolsandtechniquesAdminConsoleAssignproductentitlementstousersSignintoAdminConsoleAdobeCreativeCloudHelpandresourcesforCreativeCloudadmins.AdobeDocumentCloudHelpandresourcesforDocumentCloudadmins.AdobeExperienceCloudHelpandresourcesforExperienceCloudadmins.QuickLinks:TeamsCreativeCloudPlans&PricingAdobeAcrobatDCplansandpricingAddproductsorlicensesAssignorunassignlicensesCloudservices&appsforindividualsCreativeCloudDocumentCloudExperienceCloudSeeallappsTroubleshooting&helpCommonquestionsWhatarethevolumelicensingoptionsavailabletopurchaseAdobeproducts?AdobeBuyingProgramsprovideoptionsforyoutopurchase,manage,anddeployAdobeproductsthroughoutyourorganization.Adobe'sValueIncentivePlan providesacost-effective,easywaytodeployalwaysup-to-dateversionsofCreativeCloudandAcrobatDCsubscriptionsacrossyourorganization.MakethemostofyourVIPmembership,withVIPSelect.Students,teachers,andeducationalinstitutionscanpurchaseAdobesoftwareusingtheEducationprogram.AlsocheckthePrimaryandSecondaryinstitutioneligibilityguidelines. AdobeoffersnonprofitpricingdiscountsinourVIP(ValueIncentivePlan)andTLP(TransactionalLicensingProgram)programsglobally. SeeifyourorganizationiseligibleforAdobenonprofitprices.Ifyou'relocatedinthePeople'sRepublicofChina,seethislistofcommonquestionsonsubscriptionlicensingthroughtheValueIncentivePlan(VIP).WhatisCreativeCloudforenterprise?ReadthisdocumentforanoverviewoftheCreativeCloudforenterpriseofferingfromAdobe.CanIsetupadministratorswithdifferentrolesontheAdminConsole?UsingtheAdobeAdminConsole,organizationscandefineaflexibleadministrativehierarchythatenablesfine-grainedmanagementofAdobeproductaccessandusage.CanIuseSingleSign-On(SSO)toaccessAdobeproductsandservices?TheAdobeAdminConsole offersamethodforenterpriseuserstoauthenticatewithAdobeenterpriseofferingsusingtheirexistingidentitymanagementsystemsviaintegrationwithSingleSign-On(SSO)enabledidentitymanagementsystems.GetmoreinformationonhowtoplanandconfigureSSOinyourorganization.Aremyorganization'sfilessecureandencrypted?AllfilesandassetsonCreativeCloudandDocumentCloudareencrypted.Forextralayersofcontrolandsecurity,youcanchoosetohaveAdobegenerateadedicatedencryptionkeyforsomeorallthedomainsinyourorganization.AdminConsoleHowdoIgetstartedwiththeAdminConsole?TheAdminConsoleiswherealltheactionis.YoumusthavereceivedanemailinvitingyoutojoinyourorganizationasanAdministrator.AccepttheinvitationbeforeyouaccesstheAdminConsole.Ifyou'vealreadyacceptedtheinvitation,you'rereadytostart. NotanEnterpriseadmin?LearnhowtosigninwithanEnterpriseID.WhatarethedifferentadministrativerolesavailableontheAdminConsole?UsingtheAdminConsole,yourorganizationcandefineaflexibleadministrativehierarchythatenablesfine-grainedmanagementofAdobeproductaccessandusage.HowdoImanageusersandproductsontheAdminConsole?UserManagementenablesyouto create,search,update,andremoveuseraccounts.TheseuseraccountsentitletheendusersinyourorganizationtoAdobeproductsandservices.YourorganizationpurchasesAdobeenterpriseplansofferingaccesstovariousAdobeproductsandservices.Getdetailsonhowto fine-tunetheusageoftheseplansandservices.IsthereawayformetomonitorthestatusofAdobeservicesandfindoutaboutplannedmaintenanceevents?Getreal-timeandhistoricaldataonsystemperformanceandavailability ofAdobeservices.IdentityWhatarethesupportedidentitytypes?Adobeusesanunderlyingidentitymanagementsystemtoauthenticateandauthorizeusers.Yourequiretoplanandthensetupyouruseridentitiesbasedonyourrequirements.YoucanchoosefromAdobeIDs,EnterpriseIDs,orFederatedIDs.HowdoIcreateEnterpriseIDs?EnduserscannotcreateEnterpriseIDs.Onlyadministratorscanadduserstotheirorganizations.DoestheAdminConsolesupportSingle-SignOn?TheAdminConsoleuniquelysupportsarangeofuseridentificationmethodsincludingFederatedID/SingleSign-On.ItintegrateswitharangeofSAML2.0-compliantidentityproviders.ReadmoreabouthowenterpriseusersauthenticatewithAdobeenterpriseofferingsusingtheirexistingidentitymanagementsystemsviaintegrationwithSingleSign-On(SSO)enabledidentitymanagementsystems.CanIautomateusermanagementtasks?TheUserSynctool providesaneasywaytosyncusersfromyourexisting DirectoryServices (suchasMicrosoftActiveDirectory),withtheAdobeAdminConsole.Toautomatetheusermanagementprocessinyourorganization,see SetuptheUserSynctool.TheUserManagementAPI providesaccesstotheAdobeuseraccountsthatareassociatedwithyourorganization.YoucanintegratethisAPIintoyourorganization'sadministrativeapplicationsandprocesses.UsersandgroupsHowdoIinviteuserstotheAdminConsole?AsanEnterpriseITadministrator,UserManagementenablesyouto create,search,update,andremoveuseraccounts.TheseuseraccountsentitletheendusersinyourorganizationtoAdobeproductsandservices. HowdoIgrantlicensestousers?WhenyoupurchaseaproductfromAdobe,alicenserepresentsyourrighttouseAdobesoftwareandservices.Licensesareusedtoauthenticateandactivatetheproductsontheenduser'scomputers.WhatshouldIdowhenIupgradefromteams(VIP)toETLA?Asyouupgradefromteams(VIP)toETLA,toinsurenolapseinend-userproductaccess,youmustassignlicensesintheAdminConsolebeforetheexistingVIPsubscriptiontermends.CommunityApeer-basedforumforEnterpriseandTeamsadministrators.EnterpriseandTeamsEnterprise&Teams<SeeallappsLearn&SupportGetStartedUserGuideAsktheCommunityPostquestionsandgetanswersfromexperts.AsknowContactUsRealhelpfromrealpeople.Startnow^ BacktotopWasthispagehelpful?YesNoNocommentSubmitByclickingSubmit,youaccepttheAdobeTermsofUse.LanguageNavigationLanguageNavigationChooseyourregionSelectingaregionchangesthelanguageand/orcontentonAdobe.com.AmericasBrasilCanada-EnglishCanada-FrançaisLatinoaméricaMéxicoUnitedStatesAsiaPacificAustraliaHongKongS.A.R.ofChinaIndia-EnglishNewZealandSoutheastAsia(IncludesIndonesia,Malaysia,Philippines,Singapore,Thailand,andVietnam)-English中国中國香港特別行政區台灣地區日本한국Europe,MiddleEastandAfricaAfrica-EnglishBelgië-NederlandsBelgique-FrançaisBelgium-EnglishČeskárepublikaCyprus-EnglishDanmarkDeutschlandEestiEspañaFranceGreece-EnglishIrelandIsrael-EnglishItaliaLatvijaLietuvaLuxembourg-DeutschLuxembourg-EnglishLuxembourg-FrançaisMagyarországMalta-EnglishMiddleEastandNorthAfrica-EnglishNederlandNorgeÖsterreichPolskaPortugalRomâniaSchweizSlovenijaSlovenskoSuisseSuomiSvizzeraTürkiyeUnitedKingdomБългарияРоссияУкраїнаالشرقالأوسطوشمالأفريقيا-اللغةالعربيةישראל-עבריתSverigeLanguageNavigationLanguageNavigationChooseyourregionSelectingaregionchangesthelanguageand/orcontentonAdobe.com.AmericasBrasilCanada-EnglishCanada-FrançaisLatinoaméricaMéxicoUnitedStatesAsiaPacificAustraliaHongKongS.A.R.ofChinaIndia-EnglishNewZealandSoutheastAsia(IncludesIndonesia,Malaysia,Philippines,Singapore,Thailand,andVietnam)-English中国中國香港特別行政區台灣地區日本한국Europe,MiddleEastandAfricaAfrica-EnglishBelgië-NederlandsBelgique-FrançaisBelgium-EnglishČeskárepublikaCyprus-EnglishDanmarkDeutschlandEestiEspañaFranceGreece-EnglishIrelandIsrael-EnglishItaliaLatvijaLietuvaLuxembourg-DeutschLuxembourg-EnglishLuxembourg-FrançaisMagyarországMalta-EnglishMiddleEastandNorthAfrica-EnglishNederlandNorgeÖsterreichPolskaPortugalRomâniaSchweizSlovenijaSlovenskoSuisseSuomiSvizzeraTürkiyeUnitedKingdomБългарияРоссияУкраїнаالشرقالأوسطوشمالأفريقيا-اللغةالعربيةישראל-עבריתSverige
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